Birla institute of Management technology
Centre for Research Studies
Urbanization comes with proven benefits of economic growth and development. Cities are centres of innovation in terms of ideas, knowledge, and their commercialization. However, urbanization also comes with its social and environmental... more
Tourism has diverse facets like adventure tourism, Nature Tourism, Wildlife Tourism, Heritage Tourism, Spiritual Tourism, Medical Tourism and the like. One such facet in the modern age of 21st century is Alumni Tourism. Not only in... more
The Indian logistics industry is growing rapidly. It is the interchange of infrastructure, technology and new types of service providers that define whether the industry is able to help its customers reduce their logistics costs and... more
Purpose The purpose of this research paper is to provide a cross national framework of the literature review in the field of Third party Logistics (3PL). Design/methodology/approach The comprehensive literature review including articles... more
The Indian logistics industry is growing rapidly. It is the interchange of infrastructure, technology and new types of service providers that define whether the industry is able to help its customers reduce their logistics costs and... more
The Indian Logistics Industry is becoming multifaceted with the business transcending geographies and supply chain and logistics activities becoming multimodal and dependent on improved infrastructure facilities. Logistics services are... more
Customers are important stakeholders in organizations and their satisfaction is a priority to management. Customer satisfaction and loyalty has been a subject of great interest to organizations and researchers alike. In recent years,... more